Customer transactions are the most valuable pieces of information that financial institutions work with. Each transaction tells a story about the customer – from basic facts...
Embedded Finance:
Any financial institution looking to succeed in credit risk management faces continuous pressure to evolve, with shifting customer habits, regulatory changes and cost of living...
Today, businesses struggle to measure the effectiveness of their messaging campaigns and many still rely on metrics like click-through rates and open rates, which provide only a...
Before we dive into how banks can become intelligent enterprises, it’s important to qualify the difference between agentic models and agents. Agentic models can perform and...
In an increasingly competitive financial landscape, the ability to deliver personalised experiences has become more than just a nice-to-have — it’s a critical differentiator. At...
Financial transactions are one of the most valuable sources of information available to banks, fintechs and any other organisation accessing them through open banking.
With access to millions of first party data points, banks and fintechs have the potential to help consumers take control of their finances, and better their financial position....
Customer loyalty and trust is paramount when it comes to delivering high-quality financial services experiences. After all, your Net Promoter Score (NPS) is a powerful metric not...
With the paradigm shift towards hyper-personalised financial experiences and digital journeys that delight, financial institutions are under pressure to create genuinely tailored...
As someone who buys digital technology, it’s important to know about the technical ins and outs of a solution before you decide to partner up.
