Collections & Credit Management

Streamline collections and recovery with Open Banking

Streamline processes gathering real-time data analytics and employ a scalable operational approach. Download our solution guide to learn how. 

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Banks and lenders use Bud's affordability solution to bridge information sharing between customer and collections teams to drive better outcomes and support vulnerable customers.

30% decrease in consultation time

Consultation times reduced and customer success improves

£4m/day in written-off debt

Reduce the £4m that is written-off daily by lenders in the UK

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How it works

Here's how Bud can help both customer and collections to share information with ease and clarity.

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Connect
Customer connects via Open Banking to share transaction data
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Enrich
Data ingested is enriched to add new metadata such as category, merchant ID, income regularity and more
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Analyse
Enriched data is analysed to give advisors a clear picture of factors affecting repayments
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Report
Flexible dashboard and static reports help collections teams to support customers with manageable repayment programmes

Key features at a glance

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Ingest first party data, Open Banking and physical statements
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Best-in-class categorisation models, critical for debt advice
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Key insights like income stability
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Compare against CRA data in one place
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Configured dashboards
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Faster collections process with better outcomes
Our Customers

What our customers are saying about Bud

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Importantly, the functionality Bud provides will also enable us to continue to meet our responsibilities as a responsible lender, without compromising customer experience.
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Mike Bullock
Chief Information Officer, ANZ NZ
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Partnering with Bud will empower our customers, by ensuring that their data works even better in their favour, helping them move their finances forward.
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Alastair Douglas
CEO, TotallyMoney
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Beyond Open Banking Module
Beyond Open Banking Report

65% of those who received a payment holiday and took out loans are reporting increased income insecurity.

Download the report

Affordability for collections and credit management

Download the solution guide to learn how to get your affordability project in motion.

Affordability Solution Guide