<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=575722&amp;fmt=gif">
Disputed transactions

Clear, categorised transactions with Open Banking

Supercharge your mobile applications to reduce transaction disputes at source and build trust with your customers

BOOK A DEMO
src=Disputed transactions

Banks and lenders use Bud's solution to provide tools for customers to familiarise themselves with transactions and support staff with information to resolve disputes at speed

24% decrease in transaction dispute costs

Reduce dispute traffic, costs and claims

£13.60 decrease in cost-to-serve over customer lifetime

Categorise transactions, provide merchant logos and transaction location

Disputed Transactions Mobile

How it works

Here's how Bud can help you reduce transaction disputes at source and build trust with customers

Connect Icon
Connect
Customer selects bank provider and connects account
Authorise Icon
Authorise
Customer authorises with their bank credentials
Enrich Icon
Transactions
Customer has detailed record of merchant logo and geo-locations against transactions
Report Icon
Results
Both customer and customer service have more insight when handling queries

Why choose Bud

icon-ingest
Ingest first party data with Open Banking
icon-best-in-class
Over 3000 merchant logos
icon-insights
Merchant geo-locations
icon-compare
Real-time transaction enrichments
icon-dashboard
Proven enterprise scale, capable of batching thousands of transactions per second
icon-mobile
Accurate data enrichments reducing dispute queries
Products_Intelligence_1.01
Factsheet

Accurately sort transactions into 200 categories and recognise over 3000 merchants. Download the factsheet to learn more.

DOWNLOAD
Our Customers

What customers are saying about Bud

quotemark
Importantly, the functionality Bud provides will also enable us to continue to meet our responsibilities as a responsible lender, without comprimising customer experience.
quotemark
Mike Bullock
Chief Information Officer, ANZ NZ
Anz Logo
HSBC logo
Dozens logo
2021 Beyond Open Banking Module
2021 Beyond Open Banking Report

57% of COVID affected participants said they would now use budgeting features like merchant IDs (vs 49% in 2020 and 47% in 2019)

DOWNLOAD

 

 

Reduce transaction disputes with Bud

BOOK A DEMO