Collections
Get struggling customers back on track
Use our best-in-class data intelligence to have informed discussions with customers and help them with personalized payment plans.

Context
The rising cost of living is impacting loan payments
Meaning many borrowers are falling behind on loan payments.
It’s more important than ever for lenders to help customers who are past due to get back on track with their payments.
Solution
Get a true picture of a customer's financial position with transaction intelligence
Our best-in-class data intelligence means you get a true picture of an existing loan customer’s financial position.
You can use this detailed information to personalize a collections journey, improving the chances of good outcomes.
Drive informed conversations
Your collections advisors can discuss options with customers, based on real-time information about their financial circumstances.
Support delinquent customers
Help customers who have defaulted to get back on track with personalized payment plans based on transactional data insights.
Optimize customer satisfaction
Provide your customers with personalized advice that is both realistic and achievable because it’s based on accurate data.
Don't take our word for it
“By implementing Bud's open banking service, we have been able to stay true to our promise of being a customer-centered brand that supports a streamlined approach to lending. Open banking allows us to consider our customers’ welfare and creditworthiness at a more sophisticated level and this is something that we are proud to be able to offer as a responsible lender.”